Customer Service & Administrative Assistant - Retail Fashion

Join Rah Shoes Care, a growing retail fashion brand, as we expand our team in Bali’s vibrant Kuta area. We’re seeking a Customer Service & Administrative Assistant who is friendly, communicative, and detail-oriented to deliver exceptional customer experiences and streamline our administrative processes. In this role, you’ll be the first point of contact for our customers, handling inquiries, complaints, and orders. You’ll also assist with data entry, managing schedules, and ensuring our operations run smoothly. This is your chance to be part of a dynamic team that values your skills and growth, while contributing to a brand that’s making waves in the fashion industry.

At Rah Shoes Care, we believe in fostering a supportive and innovative work environment. As a Customer Service & Administrative Assistant, you’ll work closely with our team to enhance customer satisfaction and operational efficiency. You’ll have the opportunity to learn and grow, with access to training and development programs. Whether you’re a seasoned professional or just starting your career, we offer a welcoming space to thrive and succeed.

If you’re passionate about customer service and administrative work, and you’re ready to make a difference in the fashion world, we want to hear from you. Join us in Kuta and be part of our journey to excellence.

📋 Tanggung Jawab Pekerjaan

• Handle customer inquiries, complaints, and orders with professionalism and empathy.
• Assist with data entry and maintenance of customer records using Microsoft Excel.
• Manage and update schedules for staff and customers.
• Support the team with administrative tasks, such as filing, printing, and organizing documents.
• Assist in inventory management and restocking of products.
• Provide excellent customer service by greeting customers, answering questions, and resolving issues.
• Maintain a clean and organized workspace.
• Assist with event planning and coordination for promotions and sales.

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in customer service or administrative roles.
• Proficient in using Microsoft Office, particularly Excel and Word.
• Excellent communication and interpersonal skills.
• Attention to detail and the ability to work in a fast-paced environment.
• Friendly and approachable demeanor.
• Ability to lift and carry up to 10 kg.
• Fluency in English and Bahasa Indonesia.
• Enthusiasm for the fashion industry and a passion for customer service.

🛠️ Keahlian

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